"Heather & Martin,
Just thought I'd fire off an e-mail to you guys 'mid-trip' and give you some feedback on how things are going. Suffice it to say, you have hit it out of the park and we are having a great time. This trip so far is beyond memorable. Banff Springs Hotel was fabulous (although a maze to get around!), the sites have been breathtaking... Lake Louise and all sites around there have been equally breathtaking and memorable - we could not have been more moved by the sights. The accommodations are tremendous - we are just about to go to the Gold Level area for cocktails and canapés. This just doesn't get any better. Thanks again for all your work in putting this together for us. We couldn't be happier."
Keith and Linda B., Omaha USA (Rockies Explorer Westbound)
We have completed the wonderful tour you organized for us and we have had a marvelous time. The hotel accommodation was exceptional as was all other aspects of the tour. Congratulations on a job well done, we appreciated it very much. We will be very happy to recommend your team to family and friends.
Barbara and John T., Australia (Trans Canada Train Adventure Eastbound)
Returned home safely last night from our fabulous vacation to the Canadian Rockies. The mountains and scenery were unbelievably beautiful and the weather just perfect. We want to thank you so much for the arranging and planning our unforgettable train holiday. Everything unfolded like clockwork - no missed connections, delays, cancellations or problems. The Rocky Mountaineer hosts, bus drivers, hotel and restaurant staff and all who served us at every stop were courteous, professional and very helpful. They played a major role in making our train adventure a memorable and pleasant one.
Thank you too for the upgrades especially at the Gold Floor, Fairmont Waterfront. We were treated like Royalty there. The lounge was exceptional - a very quiet place to relax and unwind after a busy day. Loved it!
We received the CanadaRail.ca souvenirs from Ryan. Please extend our appreciation to him for coming to the hotel to look after us.
Again Martin, thank you for your service excellence in making our train experience so special and one that we always dreamed about. Should the occasion arise we will definitely recommend you and Canadarail.ca for travel to the Rockies and Canada."
Lorene and Gordan, Hawaii, USA (Canadian Rockies Circle)
Just a note to thank you so much for your excellent assistance in arranging our wonderful holiday in Canada.
The Rocky Mountaineer experience was just fabulous and your accommodation arrangements in support of our drive through the Rockies were perfect. Everything worked fine! We will be passing on our recommendations to friends, so be prepared for other Aussies coming your way!"
David and Denise P., Australia (custom Canadian Rockies Self Drive)
Our rail trip went off like clockwork. The trains were comfortable and generally served excellent food. We were met as described, the tours were well arranged and informative. It was altogether a wonderful experience. We thank you for your attention to details and clear instructions."
Jim and Maxine H., Texas, USA (Coast to Coast Westbound)
Thanks for everything in regards our Rocky Mountaineer trip. You and your company were wonderful to deal with. The trust and integrity of yourself and organisation is unmatched. The detail and follow up, the arrangements prior, the rapid answers and advice to questions was superb."
Greg and Claire D., Australia (Classic Rail to Banff)
I would just like to thank you for organizing our holiday across Canada. Everything went off very smoothly and we had a most enjoyable time. My wife rated the holiday as 10 out of possible 10!"
Barry and Margaret S., South Africa (Coast to Coast Westbound)
"Val, the trip was more than fantastic. The general comment we had heard about the trip prior to going was …”ohhh it’s too expensive”. I’ll tell you now - it’s a deal at twice the price. Everyone deserves an “atta boy” for the excellent quality of service they give the customers...to all of you we thank immensely for taking 2 days of your lives to make a 1000 wonderful memories in our lives!"
Jim J. and Jill C., Alberta, Canada (Classic First Passage to the West from Calgary)
Barbara has just returned from her trip with Canada Rail - She could not say enough good things about this trip… it exceeded all her expectations !! A great big thank you for all your help and your expertise in planning this trip for her. I will definitely keep you in mind for future travel for my clients."
Mary C. , Jack Fry Travel, California, USA (Across Canada Adventure Westbound)
"Dear Martin, We want to thank you for organizing a train trip through the Canadian Rockies for us. It was very enjoyable--lovely scenery and interesting places. We appreciate your taking care of all the details; all went very smoothly"
Herman & Carole F, Pennsylvania, USA (Rockies Excursion Eastbound)
Shirley and I would like to thank you for helping us plan our vacation. We had an amazing time exploring Canada's amazing sights. With your help we hardly had to think. We just showed up at the appointed times and lo and behold the buses were there ready to whisk us off to an amazing site. The drivers were all extremely helpful, courteous and extremely knowledgeable. The train was exceptional and our host made it one of the most enjoyable train ride we have ever been on."
Geraldine M. and Shirley S., New York, USA (Rockies Explorer Eastbound)
Both Santie and I had an AWESOME time in Canada. I am sure in the future we would like to do a similar trip. Thanks for the very efficient arrangements it was a pleasure to have been on the tour."
Johann M. and Santie C., South Africa (Trans Canada Train Adventure Westbound)
Thank you again for all of your assistance with the the groups bookings from Vancouver to Calgary, we have discussed and mentioned to a number of people on our travels what an excellent experience it was for us, from our arrival into Vancouver to our departure from Calgary, everything was so well organised and so well planned the travellers didn't have to want for anything. Of course, this was all due to your first class arranging and care for your clients well being, care, comfort and new experiences."
Trevor M., Australia (Classic Rail to Calgary)
"Dear Val, Martin and James,
I have to say I am SO impressed with the service we have received from you/your company and in particular the tone of all your emails: friendly, respectful, naturally helpful, sometimes amusing and overall making it a pleasure to deal with you. I heard a fellow NZer recently saying that their impression of Canadians also was that you were 'almost too nice'!!! NOT A PROBLEM for me - nice is good and I feel a real connection between us. Many thanks for everything."
Louise B., New Zealand (Absolute Rockies Westbound)
The trip was amazing! Perfect! We enjoyed a lot and are looking forward to go back, mainly to the Rockies and PEI. Thanks a lot for your help!!! Really, was wonderful!"
Clara S. and Pablo V., Germany (Coast to Coast Westbound)
"Hello Ryan, We wanted to thank you and everyone at Canada Rail for arranging such an excellent trip. We did have a wonderful time with no hitches experienced."
Richard and Bonnie M., Ontario Canada (Rockies Excursion Westbound)